Care & Patient Reception Model at Hygeia

Multidisciplinary Tumor Boards at the Center

At Hygeia Healthcare, cancer treatment is organized around a multidisciplinary team (MDT) model. Instead of a single physician deciding alone, each patient case is reviewed by multiple specialists: medical oncology, radiotherapy, surgery, imaging and pathology.

This approach ensures the treatment plan is considered comprehensively, matched to each disease stage and the patient's condition.

Receiving International Patients

Hygeia focuses on the experience of patients from abroad with practical support:

• A dedicated coordinator accompanies the whole process.
• Remote consultation via video and written reports before travel.
• A team of multilingual medical interpreters to help communication with doctors.
• Guidance on preparing medical records, translation and scheduling.

A Clear Treatment Journey

A good reception process reduces anxiety and saves time:

• Records review and initial remote consultation.
• Treatment planning based on tumor board results.
• Treatment at the most suitable hospital in the system.
• Follow-up and reconnection with the doctor when needed.

For Vietnamese patients, a structured reception model with language support and coordination is a major plus, making treatment abroad less of a barrier and more transparent.